Privacy Policy for Twenty-four18

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Introduction:

Twenty-four18 is committed to protecting your privacy and complies with the Australian Privacy Act 1988. This policy outlines how we collect, use, and disclose your personal information when you interact with our website, book our services, or engage with us regarding wedding photography and wedding videography.

 

Information We Collect:

• Contact details: Name, email address, phone number, mailing address.

• Wedding details: Wedding date, location, contact details of wedding planner (if applicable).

• Inquiry information: Details about your photography needs, preferred style, budget.

• Website usage data: IP address, browser type, pages visited, cookies information.

 

How We Use Your Information:

• To provide services:
  To fulfil your wedding photography booking, including communication, scheduling, and delivering your photos. 

• Marketing and promotion:
  To send you occasional updates, special offers, and newsletters about our services via email (with your consent). 

• Improve our website:
  To analyse website usage data to enhance user experience and website functionality. 

• Customer service:
  To respond to your inquiries and address any concerns related to your booking.

 

Sharing Your Information:

• Third-party service providers:
  We may share your information with trusted third-party service providers who assist us with website maintenance, email marketing, and data storage, all of whom are bound by confidentiality agreements.

• Legal compliance:
  We may disclose your information if required by law, court order, or to protect our legal rights.

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Accessing and Managing Your Information:

• Access and correction:
  You have the right to access your personal information and request corrections if it is inaccurate.

• Opt-out:
  You can opt-out of receiving marketing communications at any time by contacting us.

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Data Security:

• We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure, including secure storage practices and data encryption.

 

Retention of Information:

• We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, considering legal obligations and business needs.

 

Contact Us:

If you have any questions or concerns about this privacy policy, please contact us at david@twentyfour18.com